External wall insulation testimonials

Domestic and General aim to provide top quality service and peerless installation work for all of our customers. Don’t just take our word for it though. Here is what some of our customers had to say about their journey with DGI.


 Mrs Herridge

  • 1930s semi-detached house
  • Worcestershire
  • External wall insulation
  • October 2012

“I had seen the insulation on the outside of a house on TV, so I did know a little bit about external wall insulation. There was also a piece in the local paper about the grants available to me.

Domestic and General sent a surveyor, who went through all of the details with me. I was only too please to go ahead with the work.

When the workmen came they worked very hard. Each stage of the work was done by 2 men. I am 74 years old, so I have seen many workmen in that time, and no men have worked like they did. They didn’t stop working.

The first night after it was installed, I went into my bedroom and stood in the doorway. It felt strange as I used to feel a blast of cold air. There is such a warm feeling now.

Everyone going up the road have turned their heads to have a look at my house. It looks so good. The delivery man from the Chemist even came in to get your phone number. I am so happy with the work on my house. It’s so warm now.”


 Mr and Mrs Williams

  • 1950s semi-detached house
  • Shropshire
  • External wall insulation
  • April 2012 

“We were introduced to DGI through an offer for cavity wall insulation, which we had done to a high standard of workmanship.  When the work was being inspected we enquired about external wall insulation. We received 2 quotes for the work. One firm said that no grants would be available to us, however your surveyor told us otherwise. This made DGI after the grant almost 50% cheaper.

We were informed about the process, what would happen from start to finish. From Day 1 I cannot stress enough how polite and helpful all the work crews were. All were ready to answer any questions about the installation.

Almost immediately we noticed a difference inside with it being warmer. The quality of workmanship impressed us both and my neighbours. One of them is already in the process of having the same work done to their property.”


If you have something to say about your experience with Domestic and General Insulation, please get in touch.