Loft insulation testimonials

Domestic and General aim to provide top quality service and peerless installation work for all of our customers. Don’t just take our word for it though. Here is what some of our customers had to say about their journey with DGI.


 Miss Jones

  • 1930s semi-detached house
  • Blackwood
  • Loft insulation
  • March 2012

“Domestic and General was recommended to us after we arranged a survey with another company who did not show up.

The surveyor was a nice man who was very knowledgeable, and answered all of our questions.

Likewise, the man who fitted the insulation was a nice, personable man who was very efficient and clean in his job. The whole process was quicker than we thought, as we thought it would take hours.

We felt the benefit of the insulation immediately and we would not hesitate in recommending you to anyone. We would like to congratulate you on a job well done!”


 Mrs Davis

  • 1990s end terraced house
  • Gloucestershire
  • Loft insulation
  • May 2011

“I had a phone call offering loft insulation and arranged a visit from your workmen. The young men came, examined my loft and completed the insulation in less than two hours. They were professional, efficient and extremely polite. A credit your company can be proud of. I have recommended your company to several friends. Thank you again for a very professional completion of insulation.”


 Mrs S.B.V

  • 1980s detached house
  • Telford
  • Loft insulation
  • October 2012 

“I first heard about DGI after a telephone call from EDF, my power provider. I found out that I needed more loft insulation, although I had had some installed about 6 years ago, which I had paid for. As I was over 70, DGI told me that I could have it free of charge. That’s always a bonus when one lives on a limited income! Thank you.

I would encourage people to have DGI install their loft insulation, as not only was the surveyor extremely helpful and knowledgeable but the two ‘operatives’ were polite, courteous and quick. They were happy to replace some items into the loft when they had finished.

During the installation they also placed beading all around my loft door and fixed 2 ‘hooks’ to make it a better fit. I noticed before that it was always draughty on my landing, even when the central heating was on. The landing is now free from draughts.

I have spoken to friends and neighbours about DGI, and happily recommend them. I have got cavity wall insulation, gas central heating, double glazed doors, porch and window, lined curtains and blinds. After having my loft insulation topped up, I don’t think I could do anymore to make my house any warmer.”


 Mr and Mrs Davis

  • 1970s semi-detached house
  • Staffordshire
  • Loft insulation
  • October 2012

“The initial survey was carried out by Nationwide Energy Services as a “cold call” in the area.

The surveyor was a very pleasant young man with a good knowledge of the job.  He quickly assessed that although we had some insulation, in his opinion we would qualify for a top up of our existing insulation, which would be free of charge from the government.

The work was done within a few weeks and organised around our holiday dates.  On the day of the work your employee arrived on time and was very professional.  He explained what was to be done and left us feeling very pleased with all the dealings with you.

We have, of course, passed on good comments to all our friends.”


 Mrs H.

  • 1890s detached house
  • Carmarthenshire
  • Loft insulation
  • Jan 2013

“I am very happy to write and tell you how pleased I am with the service and the product, i.e. the insulation in the roof. Everything went smoothly from your initial phone call to the workman who installed the material. He was very quick, pleasant and left no mess. The house feels much warmer and I would recommend your workforce and product to anyone. Thank you very much.”

If you have something to say about your experience with Domestic and General Insulation, please get in touch.