Our directors

Domestic and General is led by our chief executive officer John Card and a team of directors who serve to promote the interests of the company and its customers. Our directors have many years of combined experience in the industry, which puts them in the perfect position to manage 600 employees and make important business decisions with the support of the company’s senior management team.

John Card – Chief Executive Officer

John’s extensive knowledge and experience of the industry began developing in 1979 as a cavity wall insulation canvasser whilst at college. John is now CEO of Domestic and General Insulation Ltd, which employs over 400 staff and has a turnover of £30million.

Postponing his ambition to be an accountant, John started his own business, Sealed Heat, in 1983, employing three staff. After a successful eight years, Sealed Heat merged with Domestic and General in 1991 and John took the role as Sales Director, progressing to Managing Director in 1997. Fifteen years later and having significantly grown the business, John handed over the day to day management of the business to Andrew O’Neill in 2012 to concentrate on wider development opportunities for the business and industry. John remains at the head of finance for the company and ensures all plans and strategies are delivered within budget.

John holds numerous business and industry qualifications as well as being a qualified insulation technician for UF Foam and mineral fibre.



Andrew O’Neill – Managing Director

Andrew has over 20 years experience in the energy efficiency industry, joining Domestic and General over a decade ago and steadily rising through the ranks from a self-employed surveyor to supervisor and then sales manager. Andrew became the company’s Sales Director in 2006, followed by Managing Director in April 2012.

Andrew now has responsibility for recognising the aims of the business’s shareholders, developing solid business plans around them and delivering results. Within that he identifies potential markets for the business to explore, generates interest in those areas and researches sources of grant funding available for our customers. Furthermore, much of Andrew’s work centres on planning for the future of the business.

Andrew is currently studying accountancy and has completed various courses in management and health and safety, as well as qualifications in business IT, including crystal report writing.



Paul Jones – Commercial Director

Paul’s relationship started with Domestic and General in 2004 when he was approached to work as a health and safety consultant for the company. During his years with the company Paul has headed up a number of functions across the business and has recently started a new role as Commercial Director.

Paul formalised his link with Domestic and General in 2005, taking the permanent role as Health and Safety Manager. He was responsible for ensuring compliance with all industry health and safety requirements as well developing relevant staff training courses and quality procedures.

Becoming HR Manager the following year meant Paul also assumed responsibility for the company’s HR, technical and customer care functions.

Shortly after Paul took a new role for the company as HR Director during which time he reviewed the business’s structure, recruited key positions for the business in order for it to fulfil growth plans and achieve business goals.

In April 2011 Paul moved from HR to the role of Commercial Director; a new role to oversee commercial projects for the company, particularly focussing on the external wall insulation and home improvement markets. Paul will spearhead the growth of these elements of Domestic and General over the coming years.

Paul holds diplomas in Supervisory Management and Environmental Health & Safety, is a member of the Institute of Personnel and Development and International Institute of Risk Safety Management.



Shaun Reynolds – Installations Director

Shaun joined Domestic and General in 2002 from a management background at Cargill. By 2005 Shaun was responsible for the company’s five depots and became Installations Director in 2006.

Shaun has overall responsibility for all of Domestic and General installations, ensuring they meet strict quality and technical standards and adhere to all health and safety requirements, while ensuring a customer-focussed work ethic from all of our installation technicians.

Shaun demands the very best in installation processes, procedures and techniques for our customers and is responsible for ensuring continual monitoring of the installation crews to ensure outstanding work is taking place.